Elements Casino Surrey Canada - Key Facts for Players

The Gaming Floor, Explained Simply

Elements Casino Surrey sits at 17755 60 Ave in Cloverdale, a neighbourhood in Surrey, British Columbia. The casino operates under the BCLC framework - BCLC is the British Columbia Lottery Corporation, which regulates and licenses casino gambling across the province. There is no membership program you must join to enter and no door charge. If you are at least 19 years old, you walk in.

On the main floor you will see roughly 500 slot machines. Low-denomination games sit beside machines with higher limits, so you can adjust your spend without hunting for a different zone. The live tables cover the main casino staples like blackjack, baccarat, roulette, plus a few extra card variants. You will also notice Fusion Hybrid electronic table stations - these are digital versions of baccarat and roulette, where you play through a screen instead of with a live dealer. Minimums usually sit lower here and the pace is calmer, so some players end up using them more than live tables.

Live table games do not operate 24 hours a day. Usual hours are about 10:00 AM to 3:00 AM Sunday through Thursday, with play running later, to around 5:00 AM, on Friday and Saturday nights. Slots and general floor access are reported as available around the clock. Still, it is smarter to phone ahead before a trip, because schedules shift, and online listings are not always brought up to date the same day.

Planning Your First Visit

If you have never walked into a casino in British Columbia, the whole thing can look complicated from the outside. In practice it works in a simple, step-by-step way.

First, check that you are actually allowed to enter. In BC you must be 19 or older to gamble, and staff can ask for proof. Bring valid government photo ID - a driver licence or a passport usually covers it without fuss.

Then think about how you are getting there. The building is at the northeast corner of 176th Street and 60 Avenue, near Pacific Highway (Highway 15). You can drive and leave your car in the on-site lot; parking is complimentary.

When you arrive, you just use the main entrance. No need for a pre-booked ticket, no reservation, and no membership card at the door. Security will check ID if needed and you are on the floor.

Money works in a couple of simple ways. For table games, you take Canadian cash to the casino cage, which is the cashier counter, and trade it for chips. For slot machines, you usually insert cash or a printed ticket voucher straight into the game itself.

After that, choose where you want to play. Slot sections stay open any time of day. If you prefer blackjack, baccarat or roulette with a live dealer, check the posted schedule or ask staff, because those follow the hours mentioned earlier.

Before you start actually betting, decide what you are comfortable spending on this visit. Pick a number and stick to it. This is not only personal discipline - the venue follows the BCLC responsible gambling rules, and there are support materials and staff on-site if you or a friend feel you need a break or a bit of help.

When you are ready to leave, you cash out. Chips go back to the cage in exchange for Canadian dollars. Slot tickets can be redeemed either at the cage or at the self-service redemption kiosks around the floor.

One general habit helps almost everyone on a first trip: take a short walk around the property before sitting down at anything. Note where the exits are, where the cage sits, where the restrooms and bars are. It sounds basic, but new visitors often skip this and end up feeling turned around once they are deep in the gaming area.

You can pause the gambling and stay in the same complex. The property includes several restaurants plus bar spaces, so you are able to eat or grab a drink and then go back to the floor without re-entering.

Off-Track Betting and the Property’s History

Off-track betting, usually shortened to OTB, lets you place wagers on horse races being run at other tracks, without traveling to the racecourse itself. Elements Casino Surrey keeps OTB available on-site, and this is directly connected to the building’s past as Fraser Downs Racetrack and Casino, which started as a standardbred harness racing venue.

The facility was renovated and switched over to the Elements Casino Surrey branding in December 2015. Live racing at Fraser Downs stopped in August 2025, but the casino side continued through that change without any break in service. With the OTB terminals, horse racing fans still follow and wager on races from tracks in Canada and in other regions.

The building is used for more than just gaming. There is event and banquet space that you can rent for gatherings - corporate meetings, private celebrations, and similar functions. It acts as a broader entertainment spot in Cloverdale, not only a place for tables and slots.

Ownership and What Is Currently Changing

Elements Casino Surrey is operated by Great Canadian Entertainment, a Canadian gaming company that runs several properties in BC and other provinces. The casino is part of the BCLC casino network, so it follows the same regulated rules as other licensed BC locations - responsible gambling programs, anti-money-laundering checks, and player protection standards apply here as well.

In March 2026, Great Canadian Entertainment and the Semiahmoo First Nation announced a deal for the First Nation’s economic development company, SE-MI-AH-MU Development Corporation, to buy the casino business. The City of Surrey owns the land itself, so the transaction needs approvals from the City and from provincial regulators before it can close. Great Canadian agreed to provide transition services for as long as a year after completion.

At the moment, the sale is still waiting on formal sign-off. While that is in progress, Great Canadian keeps handling daily operations. For players on the floor during this period, the experience runs as usual and you are not likely to notice ownership changes in any obvious way.

How to Reach the Casino

The main contact number for the property is +1 (604) 576-9141. If you prefer writing, the current email listed through Great Canadian for this site is [email protected]. The corporate information page sits under Great Canadian Entertainment’s BC destinations at greatcanadian.com.

If you think you have left something behind during a visit, it is usually handled like this:

1. Phone +1 (604) 576-9141 during business hours and ask to be connected to lost and found or guest services.
2. Explain what the item is, roughly when you last had it, and where you think you might have lost it inside the building.
3. Leave your name and a phone number so staff can return your call.
4. If nobody picks up or you prefer email, send the same details to [email protected].
5. If there is no reply after a day or two, call again to follow up, ideally within 48 hours.

The casino also maintains a Twitter account under @elementscasino, which is used for updates on events, entertainment nights, and promotions. Checking that feed before going out can give you a sense of what is happening on a specific evening.

Practical Details for Canadian Players

Play and payouts use Canadian dollars only. There is no online deposit system tied to the physical gaming floor, and no digital wallet or card-loading feature for chips. You bring cash, handle the exchange at the cage if you are playing tables, then receive any winnings back in cash as well. That is essentially the full process.

Inside the casino, the BCLC GameSense program is active, just like at other BC properties. If you want details about limits, support options, or responsible gambling tools available on the premises, the simplest thing is to ask a staff member when you arrive. They can point you directly to the GameSense information or personnel stationed on-site.

One final detail can save you a bit of confusion. Elements Casino Surrey is one of several casinos under the Elements name in British Columbia. Other locations are in places like Victoria and Chilliwack. When you search online, double-check that you are looking specifically at the Surrey address - 17755 60 Ave - so you do not plan your trip around the wrong branch of the brand.